FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
At the moment we only ship to the US.
How long does shipping take?
We usually ship orders within 2-3 business days.
How do I track my order?
You will receive a tracking number once shipped.
Returns
How do I return an item?
Please contact us at Lia@linesbylia.com with your order number.
How long does it take to process my return?
Processing time for returns are 7-9 days.
Can I exchange for a different item?
We do not do exchanges.
General
Does your business sell wholesale?
Yes we do. You can contact us at Lia@linesbylia.com or use our wholesale portal Faire. https://faire.com/direct/linesbylia
Where is your business located?
We are located in NY.